SmartHub® Customer Self-Service Portal

Introducing SmartHub® — Customer Self-Service Portal 

We are very excited to offer our customers the new SmartHub self-service Web portal and mobile app to give you access to even more services and options than before such as paperless bills

You can register for a SmartHub account with this web link:

Or, you can download the SmartHub app for your smartphone or tablet, free, from the Apple iTunes and Google Play stores. Type SmartHub in the search box, download the app, and find Concord Municipal Utilities either by location or name.

With SmartHub, you can:

  • Manage your account information
  • View and monitor your usage
  • Go paperless
  • View your current bill and bill history
  • Sign-up to receive notifications via email or text messaging concerning activity on your account
  • Pay your bill immediately with secure online payments
  • Set up auto payments and never miss a payment (bank draft only at this time)
  • Report a problem
  • Contact our office to initiate various customer service requests
  • Change email, contact numbers, mailing addresses

We value our customers and your business, and these exciting changes will help Concord Municipal Utilities to better serve you!