Community and Social Service Resources

This page is evolving and changing daily, if you know of a resource for the community that could be added, please email Thank you!

Potentially Helpful Numbers:

  • The Parental Stress Line (“parents helping parents”) available 24/7 in all languages:
  • SafeLink – Massachusetts statewide domestic violence support and resources 24/7 helpline: 877-785-2020
  • National Suicide Prevention Lifeline: 1-800-273-8255
  • The Disaster Distress Helpline: 1-800-985-5990
  • Mental Health and Addiction Help

Senior Services

The COA will be continuing to take incoming calls (978 318 3020) and respond to e-mail throughout the crisis during our normal business hours.

Social service staff remains available to help folks cope emotionally and also to help link them to resources if they have no other way to obtain needed medications or groceries.

As of this week the COA is not providing transportation or equipment loans and the building remains closed.

Please click here to view a press release from the Concord Police Department regarding online mental health and substance misuse support services.

Concord Drive-Thru Pantry 

Open to all who live or work in Concord or Carlisle

2nd and 4th Wednesdays 1:00PM-2:00PM at First Parish Church 20 Lexington Road, Concord, MA

Generous grocery options include fresh fruits and vegetables, meat, dairy, eggs, and non-perishables. Nutritious prepared meals.

Socially distanced, safe and private, no preregistration required. 

More information:, 978-369-2275,

Recreation Activities

With our daily lives changed so much by the COVID-19 pandemic, we’re experiencing an unprecedented number of people using our treasured conservation lands, parks, and recreational areas. We understand the solace that people find being outdoors, and want to encourage your safe and responsible use of our community’s properties.

We ask your help to maintain the safety of our visitors and stewardship of our conservation lands and parks. Please, if a parking area for one property is full, choose another place or time to visit. If you bring your dog, bring your baggies and carry any waste out. And remember that your dog should also be physically distancing from other trail users.

We have temporarily suspended distribution of trail guides at trail heads, in an effort to minimize transmission of the virus. Trail guides can be viewed online at, under the Natural Resources Division webpage.

Thank you for helping to steward our community space and keeping each other safe.

Library Operations

The Main and the Fowler Branch Library buildings are open (as of writing November 30, 2020) with modified hours and by advance registration after being closed since mid-March due to the COVID-19 pandemic. The new hours are 10:00 a.m. to 6:00 p.m., Monday through Friday. The Fowler Branch Library closes between 1:00 - 2:00 p.m. daily for cleaning. The first hour of the day at both locations is reserved for senior citizens and at-risk individuals. Curbside pickup service continues at the Main Library. 


Follow traffic flow guidelines

  • Maintain a 6 foot distance from others
  • Sanitize hands at the entrance 
  • Wear a mask or face covering -  Patrons who cannot wear a mask for any reasons are welcome to sign up for our curbside service.

For more information or current offerings, please visit the Concord Free Public Library website.

Natural Resources and Conservation Land

While we are all physically distancing to prevent the spread of coronavirus, we will have more time for each other and the outdoors. Getting outside can help boost you and your family’s resilience, too. Remember also that wildlife always need distancing from humans in order to carry out their normal life functions.

Our town conservation areas are currently open to provide much needed solace. We need you to help make sure that all visitors can experience a sense of calm and stress relief. And since the health, safety, and well-being of our visitors is our top priority, we have placed restrictions on the use of town conservation lands, based upon Governor Baker’s Emergency Order and the Department of Health’s and CDC’s guidance. You can view them here.

Resources for Coronavirus Support

Community and Non-Profit Resources

Open Table:

During this crisis, Open Table will be implementing “drive-thru” pantry service. Guests arriving by other means of transportation (walking, biking, etc) will, of course, also be served. Guests should keep their regular appointments during these times.

Our pantry will be open during regular operating hours (we will be open rain or shine!):

  • Tuesday 1:00-6:30 pm
  • Thursday 3:00-6:30 pm

Acton Food Pantry

  • The Acton Food Pantry, which also serves Concord residents, will exceptionally be open this week Wednesday March 25 (10am-7pm) and Thursday March 26 (9:30-11:30am) (they’re typically closed the week of the 4th Wednesday of the month). They are now also providing limited home delivery for those in need of food who can’t come to the food pantry because of COVID-19 and really don’t have a neighbor or friend who can come for them.
  • Household Goods remains closed through April 5.

Agency/ Public Entity

Food Pantry - Acton

Agency Website

Agency Phone


Agency Email

What services / products do you offer at the moment?

free 4-days worth of food (canned goods, staples, meat, eggs, dairy products, bread, and fresh fruit and vegetables, baby food, formula, and diapers and other basic household goods - if available)

What is the Status of your Agency ?

Open but with updated hours / offering / clients / drop off locations/transportation...

What is your geographic reach at the moment ?

Acton , Boxborough, Concord, Carlisle, Littleton, Maynard, Stow and Westford.

Who do you serve at the moment?

anybody in need

What are your opening days and times at the moment?

- Wednesdays 10:00 am – 7:00 pm
- Thursdays 9:30 am – 11:30 am
Because of COVID-19 we will be open March 25/26 (typically closed week of the 4th Wednesday of the month)

What is the address of pickup locations?

235 Summer Road, Building #1, Lower Level in the Boxborough Business Park, Boxborough, MA, 01719

Process for transportation/home deliveryIf you provide transportation/home delivery and clients need it, how should they request it?

If you can’t come and really don’t have a neighbor or friend who can come for you, we have limited home delivery. Call the pantry for more info.

Should clients be aware of other adjustments / other info?

Clients will not enter the pantry. Clients will be given a shopping list, and our volunteers will shop and pack bags inside the pantry. Clients will pick up their bags outside.
Please attempt to stay 6 feet apart from other people at all times, and DO NOT come to the pantry if you aren’t feeling well, especially if you have a fever or cough.
New clients welcome, no appointment necessary.

Concord Community Chest:

In the link above is a list provided by Concord Community Chest of services and resources that local organizations are providing during this COVID 19 crisis. We will update these resources as more information becomes available. Please check back for current information.


Parking meter fees are temporarily waived until April 20th, 2021.