Outage Reporting & Storm Safety

For current electric outage information, click on the map link below…

Electric Outage Map 


To report an electric outage or other utility emergency:

During business hours

978-318-3101 or concordutilities@concordma.gov


After Hours, Weekends, and Holidays

844-723-1287 (Toll Free)  
CMLP's outage management system helps us restore power more quickly and provide more timely information to customers during emergencies.

You can also report an outage from your SmartHub account. If you haven't already signed up for a SmartHub account, read more

NOTE: The outage web map is accessible from non-windows computers with Firefox, Chrome and on smart phones.

Storm Safety Tips for Downed Power Lines

For important safety information including what to do in the case of a downed power line and how to prepare for a tropical storm or hurricane, read more