Who can I contact if I have a question not answered in these FAQs?

Contact Jan Aceti, the Concord Municipal Light Plant’s Energy Conservation Coordinator, at jaceti@concordma.gov or 978-318-3151.

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1. What is a ground-source (aka geothermal or geoexchange) heat pump and how does it work?
2. What types of ground-source heat pumps and configurations are available?
3. What are the benefits of using ground-source heat pumps?
4. Are there drawbacks to ground-source heat pumps?
5. Is a ground-source heat pump right for me?
6. Why are ground-source heat pumps considered to be a clean heating and cooling technology?
7. Can ground-source heat pumps provide domestic hot water?
8. How do the annual maintenance costs of ground-source heat pumps compare to other heating systems?
9. How long do ground-source heat pumps last?
10. How complicated is installing a ground-source heat pump and how much time will it take?
11. What if I don’t have a lot of yard space?
12. How much will a ground-source heat pump cost?
13. Are there any state or federal incentives available for GSHP installations?
14. Are rebates available for ground-source heat pump installations?
15. How can I find a GSHP installer?
16. What questions should I ask potential GSHP installers?
17. Who can I contact if I have a question not answered in these FAQs?