If you heat with any fuel other than natural gas, CMLP’s energy auditor, Energy New England (ENE), will examine your home’s heating system, lighting, and weatherization needs. Schedule your appointment by filling out an online intake survey here The ENE Call Center will contact you to schedule an assessment once you have completed the survey. If you need help completing the survey, or have questions about the status of your request, contact Energy New England at HEA@ene.org or (888) 772-4242.  ENE is currently scheduling home energy assessments about 4 weeks out, depending on how busy the auditors are. You must be at home throughout the assessment. Residents are eligible for a free home energy assessment once every 2 years.

Energy New England is currently performing these home energy assessments either on-site or remotely, according to your preference.  Remote assessments are done via a video call on your cell phone. ENE’s auditor will spend about 45 minutes to an hour on the video call with you, depending on the size of your home.  The customer walks around the house with their smart phone’s video going, allowing the auditor to take screen shots as needed.  The auditor works with energy modeling software and then does a 10-30 minute follow up call to go over the results.  

You can also save energy by reducing your water use - especially your hot water use.  Find out about free water conservation devices you can pick up from CPW here: https://www.concordma.gov/349/Saving-Water-Indoors.  If you would like a water audit of your home, contact the Concord Public Works Water & Sewer Division at watersmart@concordma.gov or (978) 318-3250.